Privacy Policy
1. Introduction
Platinum Dermatology Partners (“PDP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.platinumderm.com (the “Site”).
By using the Site, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
2.1 Information You Provide Voluntarily
When you interact with the Site — for example, by submitting a contact form, applying for a position, or signing up for communications — we may collect:
- Contact Information: Name, email address, phone number
- Inquiry Details: The nature of your inquiry, practice interest, or message content
- Professional Information: If you inquire about joining a practice or employment, your professional background and credentials
2.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain information about your device and usage, including:
- Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and date/time stamps
- Cookies & Similar Technologies: Small data files stored on your device that help us understand site usage, remember preferences, and improve the user experience (see Section 8)
- Analytics Data: Aggregated, anonymized data about site traffic and usage patterns, collected through third-party analytics providers such as Google Analytics
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to Inquiries: To reply to your contact form submissions, questions, and requests
- Business Operations: To operate, maintain, and improve the Site and our services
- Practice Matching: To connect prospective patients with affiliated practices in their area
- Recruitment: To evaluate and respond to employment or practice-partnership inquiries
- Analytics: To analyze Site usage trends, monitor performance, and improve user experience
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforce our Terms and Conditions
- Security: To detect, prevent, and address fraud, unauthorized access, and other security concerns
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:
- Affiliated Practices: With physicians and practices within the PDP network, solely to respond to your inquiry or facilitate care
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as website hosting, analytics, email delivery, and customer support. These providers are contractually bound to protect your data and use it only for the services we request
- Legal Obligations: When required by law, court order, or governmental regulation; or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction
5. HIPAA & Protected Health Information
Platinum Dermatology Partners and its affiliated practices comply with the Health Insurance Portability and Accountability Act (HIPAA). This Site is not a platform for transmitting protected health information (PHI). Do not submit sensitive health information through the Site’s general contact forms.
If you are a patient of a PDP-affiliated practice, your PHI is governed by that practice’s Notice of Privacy Practices, which is provided to you separately. This website’s Privacy Policy applies to Site usage only, not to clinical care or protected health records.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When information is no longer needed, we securely delete or anonymize it.
8. Cookies & Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, monitor performance, and provide usage insights.
8.2 Types of Cookies We May Use
- Essential Cookies: Required for the basic functioning of the Site (e.g., form submissions, navigation)
- Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
- Functional Cookies: Remember your preferences to enhance your experience
8.3 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features on the Site.
8.4 Third-Party Services
The Site may use third-party services (such as Google Analytics, Google Maps) that deploy their own cookies. These third parties have their own privacy policies governing their use of your information. We encourage you to review those policies.
9. Third-Party Links
The Site may contain links to third-party websites, including affiliate practice websites, partner organizations, and social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.
10. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.
11. Your Privacy Rights
11.1 California Residents (CCPA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect, use, disclose, and sell (we do not sell personal information)
- Request deletion of your personal information
- Opt-out of the sale of personal information (not applicable, as we do not sell personal data)
- Not be discriminated against for exercising your privacy rights
To exercise your CCPA rights, contact us using the information in Section 14.
11.2 Other State Privacy Laws
Residents of other states with comprehensive privacy laws (including but not limited to Colorado, Connecticut, Utah, Virginia) may have similar rights regarding their personal information. Contact us to exercise any applicable rights under your state’s laws.
11.3 Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. The Site does not currently respond to DNT signals. However, you may manage your cookie preferences as described in Section 8.
12. International Users
The Site is hosted and operated in the United States and is intended for users located in the United States. If you access the Site from outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfer and processing.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect upon posting to the Site with a revised “Effective Date.” We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
14. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at:
Platinum Dermatology Partners Attention: Legal Department 12700 Park Central Drive, Suite 1210 Dallas, TX 75251 Phone: (214) 751-2374 Email: info@platinumderm.com Website: www.platinumderm.com
Last updated: May 7, 2026