Important Information About COVID-19

We understand the growing concern surrounding the Coronavirus (COVID-19) across the communities we serve. The health and safety of our patients, physicians, and staff is our top priority. Platinum Dermatology Partners has been actively preparing its offices, physicians, and employees to identify possible patients with the COVID-19 virus and to prevent transmission to themselves, other patients, and visitors. We have also created a Clinical Response Team to review our response as the situation evolves.

As of now, we are only open for urgent appointments.

We are permitting only one caregiver to accompany patients to our locations at this time. If you have traveled internationally, traveled on any cruise ship, have been exposed to someone with COVID-19 in the last 14 days, or you are experiencing any of the symptoms listed below, we MUST reschedule your appointment for a future date.

  • Fever
  • Fatigue
  • Cough
  • Shortness of breath

Please call the office and our staff will reschedule your appointment

Our staff has been trained in infection and control practices, standard precautions, and hand hygiene.

We are now also offering online virtual appointments during this unprecedented time. If you’re unable to make it into the office due to mandates related to COVID-19 you will still be able to receive dermatologic care from one of our board-certified providers. Contact us to learn more and get started.

How Are We Monitoring the Situation?

As the situation evolves, we are keeping up with and following the recommendation of the CDC, WHO and state and local health departments.

How Are We Preparing for COVID-19?

Our primary duty is to safeguard the health and wellbeing of our patients and teammates by preventing the spread of the infection at our offices.

We are continuously monitoring, reviewing and improving our response as the situation evolves.

We are keeping all employees updated with any new recommendations for preventing the spread of COVID-19.

We are encouraging sick employees to stay home.

We are increasing awareness of all of our staff to be alert for signs and symptoms of COVID-19, and our practices employ proper environmental cleaning techniques.

We are proactively alerting patients who are ill, exposed to COVID-19 or those who have recently visited high-risk countries to reschedule appointments.

Employees who travel to areas identified by the CDC with a Level 2-3 Travel Health Notice, as well as any cruise ship trips will be required to voluntarily extend their time away from work by an additional 14 days for home self-monitoring.

COVID-19 Symptoms

Signs and symptoms of COVID-19 may appear 2 to 14 days after exposure and can include:

  • Fever
  • Fatigue
  • Cough
  • Shortness of breath

The severity of COVID-19 symptoms can range from very mild to severe. People who are older or have existing medical conditions, such as heart disease, may be at higher risk of serious illness. This is similar to what is seen with other respiratory illnesses, such as influenza.

Practice Everyday Prevention

As you touch people, surfaces, and objects throughout the day, you accumulate germs on your hands. You can infect yourself with these germs by touching your eyes, nose or mouth.

Although there is no vaccine available to prevent infection with the new coronavirus, you can take steps to reduce your risk of infection. CDC and WHO recommend following the standard precautions for avoiding respiratory viruses:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Always wash hands with soap and water if hands are visibly dirty.
  • Avoid sharing dishes, glasses, bedding and other household items if you’re sick.
  • Clean and disinfect surfaces you often touch. Stay home from work, school, and public areas if you’re sick.

A Note to Our Higher Risk Patients

As the virus continues to spread, we want to protect and safeguard our most vulnerable patients – the elderly, people with serious chronic medical conditions like heart disease, diabetes, and lung disease. This includes patients with cancer, organ transplant, immune deficiency, and those on some medications that suppress their immune system.

Elderly and higher-risk patients will be asked to reschedule any routine, non-urgent visits to a later date.  

Potential Disruptions to Our Regular Schedule

  • Depending on community trends with COVID-19, offices may reduce the patient load or close with short notice.
  • We will notify you if it is necessary to temporarily close an office.
  • Visit this site for regular updates.

If you’re unable to make it into the office due to mandates related to COVID-19, you will still be able to receive dermatologic care from one of our board-certified providers. We are offering online virtual appointments through, contact us to get started.